Increasing Gross Business Income (GBI) in Washington State
Washington State can do more to ensure a faster, smarter and more accountable state government. By setting clear goals and continually tracking results, the state will be better equipped to engage its employees, partners and the public in building a healthier, better-educated and more prosperous Washington. The Association of Washington Business recognizes the need for Red Tape reduction and supports any initiative in this direction.
The state launched Results Washington, a new system combining the best aspects of Government Management Accountability and Performance (GMAP) with a significantly expanded Lean initiative that involves all state agencies. One of the goals of Results Washington is to increase Gross Business Income (GBI) from $646 billion in 2012 to $749 billion by 2015.
To achieve this goal the State wants to significantly reduce businesses’ time, cost and frustration of administrative compliance. The standard cost model (SCM) is an international recognized tool that can be used to achieve these tangible results for businesses.
The Governor’s Office for Regulatory Innovation and Assistance (ORIA) helps people navigate Washington’s environment and business regulatory systems and collaborates for innovative process improvements. Sira Consulting trained ORIA’s staff in using the SCM model by executing five pilot studies. During these pilots, ORIA’s staff and the staff from the responsible departments were trained in using the SCM.
The trainings involved the principles of the SCM as a tool to find possible red tape reductions and quantifying these effects for the Washing State economy. We also trained the participants in filling the model with the necessary facts and figures. This included instructions about how to prepare and do interviews with businesses, about how to perform data analysis and to use the SCM model to identify tangible burden reductions.
The five Pilots
ORIA’s team worked together with the responsible departments on five pilot projects. We coached the team along the steps of doing measuring administrative burden. We helped them getting the right information in interviews and guided them along the different challenges of measuring administrative burden.
ORIA’s team was very successful during the pilots and this resulted in a good understanding and quantification of the administrative burden. More important, the pilots list concrete measures to reduce red tape in the State of Washington. The measures are now implemented in the departments’ improvement plans.